Sosoa Privacy Policy
SPEEDYDATA PTE. LTD. (“Sosoa”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, process, and protect your information when you use the Sosoa mobile application, website, and related services (collectively, the “Services”).
By accessing or using Sosoa, you acknowledge that you have read and understood this Privacy Policy.
1. Introduction
1.1 About Sosoa
Sosoa is a social discovery platform designed to help people discover communities, share experiences, express themselves, and connect with others through shared interests, lifestyles, and conversations.
Sosoa allows users to:
• Create and customize personal profiles;
• Discover interest-based communities (“Circles”);
• Share posts, photos, and personal updates;
• Interact with other users through reactions, comments, follows, and messages;
• Discover people and content based on shared interests and activities.
Our goal is to create a more personalized and engaging social environment where users can discover communities and connections that match their interests.
1.2 Purpose of This Privacy Policy
This Privacy Policy explains:
• What information we collect;
• How we collect information;
• How we use and process information;
• How we share information;
• How we protect your information;
• The choices and rights you have regarding your personal information.
We aim to provide transparency about our data practices and help you understand how your information contributes to your Sosoa experience.
1.3 Your Privacy Matters
Your privacy is important to us.
We are committed to:
• Collecting only information necessary to provide and improve our Services;
• Being transparent about how information is used;
• Providing controls that allow you to manage your privacy preferences;
• Protecting your information through appropriate technical and organizational measures.
We do not sell your personal information to third parties.
1.4 Scope of This Privacy Policy
This Privacy Policy applies to information collected through:
• The Sosoa mobile application;
• Sosoa websites;
• User interactions within the Services;
• Customer support communications;
• Other services that reference this Privacy Policy.
This Privacy Policy does not apply to third-party websites, services, or applications that may be linked through Sosoa but are not operated or controlled by us.
1.5 Consent and Acceptance
By creating an account or using Sosoa, you acknowledge that your information may be collected and processed as described in this Privacy Policy.
If you do not agree with this Privacy Policy, you should not use Sosoa.
You may also choose to stop using the Services or request deletion of your account as described in this Privacy Policy.
2. Information We Collect
To provide personalized social discovery experiences, operate our community features, and maintain platform safety, Sosoa collects different types of information.
The information we collect depends on how you use our Services and the features you choose to access.
2.1 Information You Provide Directly
Account Information
When you create a Sosoa account, you may provide information such as:
• Email address;
• Phone number (if applicable);
• Username or nickname;
• Account credentials;
• Account identifiers.
We use this information to:
• Create and manage your account;
• Authenticate your identity;
• Provide access to Sosoa features;
• Communicate important service-related information.
2.2 Profile Information
To help you build your social profile, you may provide information including:
• Profile photo;
• Age or date of birth;
• Gender information;
• Personal introduction;
• Interests;
• Lifestyle preferences;
• Community preferences;
• Personal tags;
• Other information you choose to add.
This information helps you express yourself and allows other users to better understand your interests.
It also helps Sosoa provide more relevant recommendations, including:
• Recommended Circles;
• Recommended posts;
• Recommended users and communities.
2.3 Preference Information
Sosoa may collect information about your preferences, including:
• Topics you are interested in;
• Communities you join;
• Types of content you prefer;
• Social activities you enjoy;
• Your discovery preferences.
For example, when you select interests or preferences during onboarding, this information may be used to create a more personalized experience.
2.4 User-Generated Content
When you use Sosoa, you may create and share content, including:
• Photos;
• Posts;
• Captions;
• Comments;
• Reactions;
• Replies;
• Profile updates;
• Community activities.
You are responsible for the content you choose to share.
Depending on your settings and the nature of the feature, certain content may be visible to other users.
2.5 Communication Information
When you communicate through Sosoa features, we may collect information related to your interactions, including:
• Messages;
• Communication history;
• User reports;
• Feedback submitted to us.
We use this information to:
• Provide communication features;
• Maintain platform safety;
• Investigate reported issues;
• Improve user experience.
2.6 Information Collected Through Your Use of Sosoa
When you use our Services, we may automatically collect information about your activity, including:
Usage Information
Such as:
• Pages and features you access;
• Circles you view or join;
• Posts you interact with;
• Users you follow or interact with;
• Your activity patterns within the App.
This information helps us understand how users interact with Sosoa and improve discovery features.
2.7 Device and Technical Information
We may collect technical information about the device you use to access Sosoa, including:
• Device model;
• Operating system;
• App version;
• Device identifiers;
• Language settings;
• Network information;
• Crash reports;
• Performance data.
This information helps us:
• Maintain service stability;
• Identify technical issues;
• Improve App performance;
• Protect against abuse.
2.8 Location Information
With your permission, Sosoa may collect location information, including:
• Precise location;
• Approximate location;
• City or regional information.
Location information may be used to support features such as:
• Discovering nearby communities;
• Showing local content;
• Providing location-based recommendations;
• Improving your discovery experience.
You can manage location permissions through your device settings.
2.9 Information From Third Parties
If you choose to use third-party login or connection services, we may receive certain information from those services based on your permissions.
Examples may include:
• Basic profile information;
• Account identifiers;
• Authentication information.
We only collect information that is necessary for providing the requested service.
3. How We Use Your Information
Sosoa uses collected information to provide, personalize, improve, and protect our Services.
3.1 Provide and Operate Sosoa Services
We use your information to:
• Create and manage your account;
• Provide access to community features;
• Display your profile;
• Enable posting and interaction features;
• Maintain your account settings;
• Provide customer support.
Without certain information, some features of Sosoa may not function properly.
3.2 Personalize Your Discovery Experience
Personalization is an important part of Sosoa.
We use information such as:
• Your interests;
• Profile information;
• Selected preferences;
• Community participation;
• Content interactions;
to provide personalized experiences, including:
• Recommending relevant Circles;
• Highlighting interesting posts;
• Suggesting users and communities you may want to discover;
• Organizing content based on your interests.
Our goal is to help you discover content and communities that are more relevant to you.
3.3 Improve Community Discovery
We use information to improve how users discover and interact with communities.
This may include:
• Understanding content preferences;
• Improving recommendation quality;
• Improving search and discovery features;
• Making community experiences more relevant.
3.4 Improve and Develop Our Services
We may use information to:
• Analyze usage trends;
• Understand feature performance;
• Develop new features;
• Improve user experience;
• Fix technical issues.
3.5 Maintain Safety and Platform Integrity
We use information to:
• Detect suspicious activities;
• Prevent abuse;
• Enforce Community Guidelines;
• Protect users;
• Investigate violations.
3.6 Communicate With You
We may use your information to:
• Send service notifications;
• Respond to support requests;
• Provide important updates;
• Inform you about changes to our Services.
3.7 Comply With Legal Obligations
We may process information when necessary to:
• Comply with applicable laws;
• Respond to legal requests;
• Protect our rights;
• Prevent fraud or misuse.
4. Personalized Recommendations & Automated Processing
4.1 Personalized Discovery
Sosoa uses recommendation systems and automated processing technologies to help personalize your experience.
Based on information you provide and your interactions within the Services, Sosoa may organize and recommend content, communities, and users that may be relevant to your interests.
These recommendations are designed to help you discover:
• Interest-based Circles;
• Posts and discussions;
• Community members;
• Social activities and experiences.
4.2 Information Used for Recommendations
To provide personalized recommendations, Sosoa may use information including:
• Interests and preferences you select;
• Profile information;
• Communities you join;
• Posts you view, like, comment on, or interact with;
• Your activity within the App;
• General usage patterns.
For example, if you frequently interact with certain topics or communities, Sosoa may recommend related content or communities that may be relevant to you.
4.3 How Recommendations Work
Sosoa uses automated systems to process available information and determine potentially relevant recommendations.
These systems may consider factors such as:
• Shared interests;
• Similar preferences;
• Community participation;
• Content interactions;
• User activity patterns.
Recommendations may change over time as your interests and activities change.
4.4 No Guarantee of Recommendations
While we aim to provide useful and relevant recommendations, you understand that:
• Recommendations may not always match your expectations;
• Suggested users or communities may not share all of your interests;
• Sosoa does not guarantee specific outcomes from any recommendation or interaction.
You are responsible for deciding which communities to join and how to interact with other users.
4.5 Automated Decision-Making
Sosoa’s recommendation systems are designed to improve discovery and personalization.
They are not intended to:
• Make decisions about your eligibility for services;
• Evaluate your personal value or characteristics;
• Determine your relationships or social outcomes.
Users remain in control of their choices and interactions on Sosoa.
4.6 Improving Recommendation Systems
We may analyze aggregated and anonymized information to:
• Improve recommendation quality;
• Understand community trends;
• Develop new discovery features;
• Improve user experience.
This analysis does not aim to identify individual users.
5. Public Information & Community Features
5.1 Information You Choose to Share
Sosoa includes community features that allow you to share information with other users.
When you create a profile, publish content, or interact within communities, certain information may become visible to other users.
You control what information you choose to provide and share through available settings and features.
5.2 Public Profile Information
Depending on your profile settings and the features you use, other users may be able to view information such as:
• Profile photo;
• Username or nickname;
• Personal introduction;
• Interests and tags;
• Community participation;
• Public posts;
• Public interactions.
This information helps users discover communities and connect through shared interests.
5.3 User-Generated Content
Content you choose to post on Sosoa may be visible to other users.
This may include:
• Photos;
• Posts;
• Captions;
• Comments;
• Reactions;
• Discussions.
Before sharing content, please consider whether you are comfortable making that information available to other users.
5.4 Social Interactions
When you interact with other users, certain activity information may be visible depending on the feature.
Examples include:
• Likes or reactions;
• Comments;
• Follows;
• Community participation;
• Other social interactions.
These features are designed to support community discovery and interaction.
5.5 Visibility and Privacy Controls
Sosoa may provide controls that allow you to manage certain privacy preferences.
Depending on available features, you may be able to:
• Update profile information;
• Manage content visibility;
• Remove posts;
• Block users;
• Report inappropriate behavior.
Please note that information already shared publicly may have been viewed or interacted with by other users.
5.6 Respecting Others’ Privacy
When interacting with other users, you agree to respect their privacy.
You must not:
• Collect other users’ personal information without permission;
• Copy or misuse other users’ content;
• Share private conversations without authorization;
• Use information obtained through Sosoa for unauthorized purposes.
6. Messaging & User Communication
6.1 Communication Features
Sosoa provides communication features that allow users to interact with each other.
These features may include:
• Direct messages;
• Replies;
• Comments;
• Other communication tools.
These features are designed to help users build conversations and engage around shared interests.
6.2 Information Related to Messages
When you use communication features, Sosoa may process information related to your interactions, including:
• Messages sent and received;
• Communication history;
• Message timestamps;
• User reports related to conversations.
This information helps us:
• Provide messaging functionality;
• Maintain service reliability;
• Investigate reported issues;
• Protect users from abuse.
6.3 Message Privacy
Private messages are intended for communication between users.
However, users should understand that:
• Other participants in a conversation can access messages sent to them;
• Messages may be reviewed when necessary for safety, legal compliance, or investigation of reported violations;
• Users should avoid sharing sensitive personal information through messages.
6.4 Safety and Communication Rules
Users are responsible for their interactions with others.
You should:
• Respect other users;
• Avoid unwanted communication;
• Stop contacting users who request no further contact;
• Report suspicious or harmful behavior.
Sosoa may take action against users who misuse communication features.
6.5 Blocking and Reporting
Sosoa provides tools that allow users to manage unwanted interactions.
You may be able to:
• Block other users;
• Report messages;
• Report accounts;
• Submit safety concerns.
Reports may be reviewed to determine whether action is needed.
6.6 Communication Improvements
We may use aggregated information about communication features to:
• Improve messaging performance;
• Detect technical issues;
• Improve user experience;
• Enhance platform safety.
We do not use private conversations to create public content or display private messages to other users.
7. Location-Based Features
7.1 Location Information
Sosoa may provide location-based features that help users discover communities, content, and social experiences relevant to their area.
If you grant permission, Sosoa may collect and process location information, including:
• Precise location information;
• Approximate location information;
• City or regional information.
The type of location information collected depends on your device settings and the permissions you provide.
7.2 How We Use Location Information
Location information may be used to provide and improve features such as:
• Discovering nearby Circles;
• Showing local community content;
• Recommending relevant activities or experiences;
• Improving location-based discovery;
• Helping users find communities that are more relevant to their surroundings.
For example, location information may help Sosoa recommend communities or content related to your current area.
7.3 Location Permission Choices
You have control over location permissions.
You may:
• Allow location access;
• Allow approximate location only;
• Disable location access;
• Change permissions through your device settings.
If you disable location access, certain location-based features may become unavailable or less personalized.
7.4 Location Accuracy
The accuracy of location-based features depends on:
• Your device settings;
• Operating system permissions;
• Network conditions;
• Available location signals.
Sosoa does not guarantee that location-based recommendations will always be completely accurate.
7.5 Protecting Location Information
Location information is handled according to this Privacy Policy and is not displayed publicly unless you choose to share location-related information through available features.
We do not allow other users to access your precise location information.
7.6 Location-Based Recommendations
Sosoa may combine location information with other information, such as:
• Interests;
• Community preferences;
• User interactions;
to provide more relevant discovery experiences.
Location is only one factor used to improve recommendations and does not determine your access to the Services.
8. How We Share Information
8.1 General Approach
Sosoa does not sell your personal information to third parties.
We only share information when necessary to:
• Provide and improve our Services;
• Maintain platform safety;
• Meet legal obligations;
• Support business operations.
8.2 Information You Choose to Share
Some information is shared because you choose to make it available through Sosoa features.
For example:
• Public profile information;
• Posts;
• Comments;
• Reactions;
• Community participation.
Other users may view or interact with information that you intentionally make public.
8.3 Service Providers
We may share information with trusted third-party service providers that help us operate Sosoa.
These providers may support services such as:
• Cloud hosting;
• Data storage;
• Analytics;
• Customer support;
• Security monitoring;
• Technical infrastructure.
These service providers are authorized to process information only as necessary to provide services to Sosoa.
8.4 Analytics and Product Improvement Partners
We may work with analytics providers to understand how users interact with Sosoa.
This may help us:
• Improve app performance;
• Understand feature usage;
• Identify technical issues;
• Improve user experience.
Where appropriate, we use aggregated or anonymized information for analysis.
8.5 Legal Requirements
We may disclose information if required or permitted by law, including when necessary to:
• Comply with legal obligations;
• Respond to lawful requests;
• Protect the rights, safety, or property of Sosoa, users, or others;
• Investigate fraud, abuse, or security issues.
8.6 Business Transfers
If Sosoa is involved in a business transaction, such as:
• Merger;
• Acquisition;
• Sale of assets;
• Corporate restructuring;
your information may be transferred as part of that transaction.
We will take reasonable steps to ensure your information remains protected.
8.7 With Your Permission
We may share information for other purposes when:
• You provide consent;
• You request a specific action;
• You authorize a third-party connection.
9. Cookies & Analytics Technologies
9.1 Use of Technology
Sosoa uses cookies, software development kits (“SDKs”), analytics tools, and similar technologies to help operate, maintain, and improve our Services.
These technologies allow us to understand how users interact with Sosoa and improve the overall experience.
9.2 Types of Information Collected
These technologies may collect information such as:
• Device information;
• App usage information;
• Feature interactions;
• Performance data;
• Error and crash information;
• General activity patterns.
9.3 How We Use Analytics Information
We may use analytics information to:
• Understand user behavior;
• Improve product features;
• Measure performance;
• Identify bugs;
• Optimize app experience;
• Improve recommendation and discovery features.
9.4 Service Performance and Security
Some technologies are used to help:
• Monitor system reliability;
• Detect technical problems;
• Prevent abuse;
• Protect account security.
For example, crash reporting tools may help us identify why the App stops working on certain devices.
9.5 Third-Party Analytics Providers
We may use third-party analytics providers to help us analyze service usage.
These providers may process information according to their own privacy policies and applicable agreements with Sosoa.
We encourage users to review the privacy policies of relevant third-party providers.
9.6 Managing Tracking Preferences
Depending on your device and region, you may have options to control certain tracking technologies.
You may manage preferences through:
• Device settings;
• Operating system privacy controls;
• Available App settings.
Disabling certain technologies may affect some features or limit our ability to personalize your experience.
9.7 Aggregated and Anonymous Data
Sosoa may create aggregated or anonymized information from collected data.
This information does not identify individual users and may be used for:
• Product improvement;
• Research;
• Analytics;
• Business planning.
10. Data Retention
10.1 How Long We Keep Your Information
Sosoa retains your information only for as long as necessary to:
• Provide our Services;
• Maintain your account;
• Fulfill the purposes described in this Privacy Policy;
• Comply with legal obligations;
• Resolve disputes;
• Enforce our agreements and policies.
The retention period may vary depending on:
• The type of information;
• How the information is used;
• Legal requirements;
• Security and operational needs.
10.2 Account Information
When your account remains active, we may retain information necessary to:
• Maintain your profile;
• Provide access to features;
• Preserve your settings;
• Support your use of Sosoa.
If you delete your account, we will process your information as described below.
10.3 User-Generated Content
Content you create, such as:
• Posts;
• Photos;
• Comments;
• Profile information;
may be retained while your account remains active or as necessary to:
• Provide community features;
• Maintain platform integrity;
• Handle reports or disputes;
• Meet legal requirements.
10.4 Account Deletion
You may request deletion of your Sosoa account through available account settings or by contacting us.
When you request deletion:
• Your account may be removed or deactivated;
• Your profile may no longer be visible to other users;
• Certain information may be deleted or anonymized.
10.5 Information We May Retain After Deletion
In certain situations, we may retain limited information after account deletion when necessary for:
• Legal compliance;
• Fraud prevention;
• Security purposes;
• Resolving disputes;
• Enforcing our policies.
For example, we may retain records related to safety reports or legal obligations.
10.6 Backup and Technical Storage
Some information may remain temporarily in backup systems after deletion.
Such information is protected and will be removed according to our standard backup retention procedures.
11. Your Privacy Rights & Choices
11.1 Your Control Over Your Information
Sosoa provides users with choices regarding their personal information.
Depending on your location and applicable laws, you may have rights including:
• Accessing your information;
• Updating your information;
• Deleting your information;
• Managing permissions;
• Objecting to certain processing activities.
11.2 Access Your Information
You may request information about the personal data we hold about you.
This may include:
• Account information;
• Profile information;
• Content you have created;
• Certain usage information.
We may verify your identity before responding to requests.
11.3 Update Your Information
You can update certain account and profile information directly through Sosoa features.
You are responsible for keeping your information accurate and current.
Examples include:
• Profile details;
• Interests;
• Photos;
• Preferences.
11.4 Delete Your Information
You may request deletion of your account and personal information.
When you request deletion:
• We will process your request according to applicable laws;
• Some information may be retained where legally required or necessary for legitimate purposes;
• Certain content shared with others may remain if it has been copied, referenced, or otherwise stored by other users.
11.5 Manage Permissions
You can control certain permissions through your device settings.
These may include:
• Location access;
• Photo and media access;
• Notifications;
• Camera access;
• Other device permissions.
Changing permissions may affect certain Sosoa features.
11.6 Communication Preferences
You may control certain communications by adjusting:
• Notification settings;
• Account preferences;
• Device settings.
Please note that some service-related communications may still be necessary, such as:
• Security notifications;
• Important service updates;
• Account-related messages.
11.7 Regional Privacy Rights
Depending on your location, you may have additional privacy rights under applicable laws.
For example:
• European Economic Area (EEA): rights under GDPR;
• California residents: rights under CCPA/CPRA;
• Other regions: applicable local privacy protections.
These rights may include additional choices regarding your personal information.
11.8 Exercising Your Rights
To exercise privacy rights, you may contact us through the methods provided in this Privacy Policy.
When submitting a request, we may ask for information to verify your identity and protect your account.
12. Data Security
12.1 Our Commitment to Security
Sosoa takes reasonable measures to protect your personal information from:
• Unauthorized access;
• Loss;
• Misuse;
• Alteration;
• Disclosure.
We use appropriate technical and organizational safeguards designed to protect information processed through our Services.
12.2 Security Measures
Depending on the nature of the information and processing activities, Sosoa may use security measures such as:
• Access controls;
• Data encryption during transmission;
• Secure storage practices;
• System monitoring;
• Internal security procedures;
• Account protection mechanisms.
12.3 Account Security
You are also responsible for protecting your account.
We recommend that you:
• Keep your login information private;
• Avoid sharing account access;
• Use secure authentication methods where available;
• Report suspicious account activity.
12.4 Protection of Community Information
Because Sosoa is a social platform, users may share information publicly or with other users.
While we take steps to protect your information, you should carefully consider what information you choose to share.
You should avoid posting or sharing:
• Sensitive personal information;
• Financial information;
• Private documents;
• Information that could compromise your safety.
12.5 Limitations of Security
Although we take reasonable steps to protect your information, no method of transmission or storage is completely secure.
Therefore, we cannot guarantee absolute security of your information.
If we become aware of a security incident affecting your personal information, we will take appropriate actions as required by applicable laws.
12.6 Third-Party Services
Some features of Sosoa may rely on third-party service providers.
While we carefully select service providers and require appropriate safeguards, their handling of information may also be subject to their own privacy practices.
13. Children's Privacy
13.1 Age Requirement
Sosoa is intended for users who are at least 18 years old.
We do not knowingly collect personal information from children under the age required by applicable laws.
If you are under the minimum age requirement, you should not create an account or use Sosoa.
13.2 Protection of Children’s Information
We take the protection of children’s privacy seriously.
If we learn that we have collected personal information from a user who does not meet the applicable age requirements, we will take reasonable steps to:
• Remove the account;
• Delete associated personal information;
• Restrict access to our Services.
13.3 Reporting Underage Users
If you believe that a user may be under the required age, you can report the account through available reporting tools or contact us.
We may take appropriate action after reviewing the report.
13.4 Parental or Guardian Requests
If a parent or legal guardian believes that information from a child has been collected improperly, they may contact us to request review or deletion.
We may require appropriate verification before processing such requests.
14. International Data Transfers
14.1 Global Operation
Sosoa is operated by SPEEDYDATA PTE. LTD. and may provide Services to users in different countries and regions.
As a result, your information may be processed, stored, or accessed in countries other than your country of residence.
14.2 Transfer of Personal Information
Your information may be transferred to and processed in locations where:
• Our service providers operate;
• Our technical infrastructure is located;
• Our teams or partners provide services.
These locations may have privacy laws that differ from those in your country.
14.3 Protection During International Transfers
When transferring personal information internationally, Sosoa takes reasonable measures to ensure that your information receives appropriate protection.
These measures may include:
• Contractual protections;
• Security safeguards;
• Compliance with applicable privacy laws.
14.4 European Economic Area (EEA) Users
If you are located in the European Economic Area, your personal information may be transferred outside the EEA.
Where required, we rely on appropriate safeguards recognized under applicable data protection laws, including:
• Standard Contractual Clauses;
• Other legally approved transfer mechanisms.
14.5 California and Other Regional Privacy Rights
Depending on your location, you may have additional rights regarding your personal information.
Sosoa aims to comply with applicable privacy requirements in regions where we operate.
15. Changes to This Privacy Policy
15.1 Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in:
• Our Services;
• Data practices;
• Legal requirements;
• Business operations.
When we make changes, we will update the “Effective Date” shown at the beginning of this Privacy Policy.
15.2 Notification of Significant Changes
If we make material changes that significantly affect your rights or how we process your information, we may provide additional notice through appropriate channels, such as:
• In-app notifications;
• Email notifications;
• Other communication methods.
15.3 Your Continued Use
Your continued use of Sosoa after an updated Privacy Policy becomes effective means that you acknowledge the updated policy.
If you do not agree with changes to this Privacy Policy, you should stop using Sosoa and may request account deletion.
16. Contact Us
16.1 Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Company:
SPEEDYDATA PTE. LTD.
Email:
sosoa_support@spdya.com
16.2 Privacy Requests
You may contact us regarding:
• Access requests;
• Data deletion requests;
• Privacy questions;
• Concerns about how your information is handled.
We will review and respond to requests according to applicable laws and our internal procedures.
16.3 Additional Support
For questions related to:
• Account issues;
• Safety concerns;
• Community reports;
• Technical problems;
please contact our support team through the available support channels within Sosoa.